Last updated: June 30, 2026
Privacy Policy
Hype.food processes data to receive pilot requests, contact restaurants, and operate its AI menus.
Who processes the data
The data controller is Epic Star LLC, a company registered in the United States and operating under the Hype.food brand. For questions about data processing, contact us at [email protected].
Data we receive
- from the request form: restaurant name, contact person's name, phone number, or email address;
- technical data: IP address, User-Agent, request time, server errors, and other standard infrastructure logs;
- menu events: opening a menu or dish, watching a video, asking the AI assistant a question, selecting a language, and similar product events without payment data.
Why we use data
- to contact a restaurant about a pilot request;
- to prepare and display a demo or a restaurant menu;
- to maintain the security and reliability of the service;
- to understand which menu sections and dishes are used and improve the product.
Who may receive the data
We do not sell contact information or share it with third parties for advertising. Data may be processed by technical providers that help us operate the service, including hosting, infrastructure, CDN and security, email delivery, database, and logging providers.
Processing outside Belarus
Data may be processed outside the Republic of Belarus, including in the United States, where Epic Star LLC is registered, and in countries where our technical providers operate. We use this processing only to run the website, handle requests, support infrastructure, maintain security, and analyze the product.
Cookies and local storage
The public homepage and demo menu do not require an account. We may use essential cookies or local storage where needed for the interface, such as preserving dashboard state or an authenticated session. If we introduce marketing cookies, we will update this policy separately.
Retention period
Pilot requests are retained for up to 12 months after the last contact unless longer storage is necessary for the pilot, a contract, or legal requirements. Technical logs and product events are retained only as long as necessary for security, diagnostics, and analytics.
Your rights
You may request access to, correction or deletion of your data, or ask us to stop processing it. Contact us at [email protected]. We will respond within a reasonable time and may ask you to confirm that the request concerns your data.
Policy updates
We may update this page as Hype.food develops, for example when we add integrations, analytics methods, or restaurant features.